A message from Teneile Warren, co-founder
On behalf of my fellow insideWaterloo co-founders, Fitsum Areguy and Phi Doan, I would like to thank you for supporting independent local media in Waterloo Region. We are proud of our home and dedicated to providing a platform to amplify the voices of Black, Indigenous and racialized residents.
Community Powered Journalism
This current website is a pop-up that we put together in order to start providing in-depth local reporting, and to amplify racialized voices in Waterloo Region. Our vision is to build it out into a fully sustainable media company that will be here for the long run.
In order to achieve this vision, we need support from readers like you. Our website is free of advertising and we don’t hide content behind paywalls. With a small monthly contribution (or one-time donation), we can work together to ensure Waterloo Region has free access to our reporting.
Do you need help with this form? Get in touch by selecting “Customer Service” from our contact page.
Frequently Asked Questions
Is your website secure?
All payments are processed through Stripe. Stripe is a PCI Service Provider Level 1, which is the highest grade of payment processing security. All credit card information is encrypted, sent directly to Stripe and is never sent to our website server. This means that we are PCI compliant and any breach of our website won’t result in stolen credit card information. Learn more here.
Will my contribution be considered a charitable donation for tax purposes?
No. We don’t have charitable status, so we can’t provide you a charitable tax receipt.
How can I contribute without going through the website?
You can send an e-transfer to [email protected]. Please also email us with your security question and answer.
I already contribute. How do I cancel my subscription?
If you would like to cancel your subscription, please get in touch on our contact page.
I already contribute. How can I update my credit card?
If you need to change your credit card information, please get in touch on our contact page. Provide your name and phone number that you can be reached at. We will be in touch to update your credit card information. Please only provide a note, name and contact information. We cannot accept credit card information by email or through the contact form.
What if I have a different question?
Get in touch by selecting “Customer Service” on our contact page.